Welcome to Our Help Site

• Can I leave a review for products I've purchased?
• Do you feature customer testimonials on your website?
• How can I join your community or loyalty program?

• Can you help me pick a product?
• Do you have a live chat option?
• How can I contact your customer support team?
• How can I reset my password?
• Is my personal information secure?
• What are your customer support hours?
• Why should I create an account on your website?

• Are there any products that cannot be returned?
• Can I exchange an item?
• How do I initiate a return or exchange?
• What is your refund policy?
• What is your return policy?
• Where can I find details about returns, refunds or exchanges?

• Are there any nail care tips to prevent lifting or peeling of the wraps?
• Are there any specific steps I should follow to prepare my nails before applying wraps or strips?
• Are there recommendations for taking breaks between using nail wraps or strips to promote nail health?
• Are there specific nail care routines recommended for users of press-on nails?
• Can I apply cuticle oil or other nail treatments while wearing your products?
• Can I use nail wraps on damaged or weak nails?
• Can I use your products if I have sensitive or allergic reactions to certain nail products?

See all articles in Nail Care →

• Can I change my order?
• Do you ship internationally?
• How can I track my order?
• How do I place an order on your website?
• How long does it take to process my order?
• How long will it take to receive my order?
• I didn't receive an order confirmation. Why not?

See all articles in Orders & Shipping →

• Do you share customer information with third parties?
• How is my personal information used and stored?
• Is my payment information secure?

• Are all of your products in stock?
• Can I pre-order items that are currently unavailable?
• How often do you restock products that are out of stock?

• Are nail wraps just stickers?
• Are your nail wraps 100% real nail polish?
• What are gel nail wraps?
• What are nail wraps?
• What are Outlined Feelz nail wraps?
• What are press-on nails?
• What are semi-gel nail wraps?

See all articles in Product Information →

• Are nail wraps difficult to apply?
• Are the colours of the nail wraps on your website accurate representations of the actual product?
• Are your nail wraps made from harmful chemicals?
• Are your wraps Vegan, Non-Toxic and Cruelty free?
• Are you wraps 3 free?
• Can I shower with nail wraps?
• Can I use a top coat on the nail wraps?

See all articles in Product Usage & Safety →

• Are there any ongoing loyalty programs?
• Do you offer any discounts or promotions?
• How can I apply a coupon code?